![]() Text message marketing is easy to track - seamlessly view stats about texts sent, messages received, and overall up-to-date contact counts. Reporting: To ensure the success of any advertising campaign, you have to make sure that you're monitoring your metrics. SMS marketing has been found to have a significant positive impact on brand awareness, and retailers can take advantage of this by connecting with customers by personalizing communications, such as wishing customers happy birthdays and anniversaries. Intimacy: In a sometimes impersonal world, personalization can mean everything. By comparison, most email inboxes are much more rarely checked and are often filtered out automatically, manually, or mentally. Text messages deliver real-time alerts and messages with push notifications, nearly instant open rates, and short response times. The most significant benefits of creating a mobile marketing strategy include:Įngagement: Reach your audience on the devices they carry with them everywhere - their cell phones. It’s no wonder why text message marketing is working so well for so many businesses. Plus, 90% of all mobile users open and read text messages within the first 30 minutes of receipt. If a message has a failed status, see Integrated Texting Troubleshooting to troubleshoot why.It's hard to believe that 46% of Americans would be willing to give up a day off work each week before they would be willing to give up their smartphone. If the monthly texting limit is reached, users will be prompted to increase the limit in the SMS Warning Amount. The character and message count will update. To send a reply, enter the message then click Send. ![]() Messages sent to patients will include a status in gray of Delivered, Sent, or Not Delivered. Sent and received messages with the patient will display. Blocked messages cannot be recovered.Ĭlick on a row to view the conversation thread on the right. ![]() The sender will see the text message as delivered, but it will not appear in Open Dental. Block Number: Block incoming text messages from specific mobile numbers.Go to Patient: Make the selected patient active.Hide/Unhide: Hide or show the message in the list.Mark Read/Unread: Change the status of a received message.Change Pat: Change the patient attached to a received message.Right-click options: These options are only available when Group Messages By is set to None. Displays the last message sent or received. Latest Message: Only displays when Group Messages By is set to Patient or Phone Number.Clinic: Displays the clinic associated to the patient.See Integrated Texting Q and A for how cost is calculated. Cost: Only displays when Group Messages By is set to None.If multiple patients across two or more families have the same number, or there is no patient with a matching number, the patient will be Unassigned.If multiple family members have matching numbers, it will attach to the guarantor.Messages are automatically linked to a patient when phone numbers are an exact match.Patient Phone: Displays the phone number for the patient.Right-click and select Change Pat to associate a specific patient. Displays a number if multiple patients share the same number. #Phone Matches: Only displays when Group Messages By is set to None.Status: Displays whether the message is Sent, Received, or Pending. ![]() Displays whether the message was rent or received.
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